1. TERMS AND DEFINITIONS
1.1. Website - a set of web pages hosted on the Internet, united by a single theme, design and a single address space of domains, including, but not limited to, the following domain name https://nn.sakramel.ru/ or https://school.sakramel.ru/mk/ or https://on.sakramel.ru (hereinafter referred to as the Website).
1.2. The contractor is an individual entrepreneur Litvinova Marina Alexandrovna, TIN 772487849366, legal address: 115582, Moscow, Kashirskoye sh., 148, building 2, apartment 175
1.3. Offer Agreement - a proposal set forth in this document, addressed to one or more specific persons, to conclude an agreement for the provision of information and consulting / training services with the Contractor in accordance with the terms of this Agreement. This offer is posted on the Website in the public domain.
1.4. The customer is an individual, an acceptor.
1.5. Acceptance - acceptance of the conditions set forth in this offer, namely the performance of actual actions aimed at concluding an agreement with the Contractor on the terms of this offer, accompanied by the payment by an individual (Customer) through the payment service posted on the Website, in payment for the goods and services offered on the specified site. In accordance with paragraph 3 of Article 438 of the Civil Code of the Russian Federation, the acceptance of an offer is tantamount to concluding an agreement in writing on the terms and conditions set forth in the offer.
1.6. Online course - information and consulting, training services provided by the Contractor to the Customer for a fee. The provision of services is carried out by placing by the Contractor in the closed sections of the site-learning platform material (text information, audio, video recordings, webinars in real time or recorded) and tasks for the Customer (if any are provided for by the course program) aimed at obtaining knowledge and skills according to the course program, according to the schedule established by the Contractor, written and oral answers to the Customer’s questions (if any are provided for by the course program), as well as other information support of the Customer during the course (collectively referred to as the online course / course). A detailed description of the services included in the course, program, prices, dates and other necessary information are posted on the Website.
2. GENERAL PROVISIONS
2.1. The contract between the Customer and the Contractor in relation to the Service chosen by the Customer is considered concluded on the terms of this offer from the moment of Acceptance and until the Contractor and the Customer fully fulfill their obligations under it.
2.2. Providing personal data means full and unconditional consent to all the points set out in the policy.
2.3. The rules and procedure for processing personal data of site users and customers are set out in the privacy policy published on the Website.
3. SUBJECT OF THE CONTRACT
3.1. The Contractor undertakes to provide services to the Customer, and the Customer undertakes to pay for these services and properly fulfill the conditions established by this offer.
3.2. The Contractor's services can be provided in the form of: providing access to an online course; The name and program of a specific full-time course, online course and webinar, time (duration), procedure, cost, other conditions are posted by the Contractor before the conclusion of the Agreement on the Internet information and telecommunication network on the official Website: https://nn.sakramel. ru/ or https://school.sakramel.ru/mk/ or https://on.sakramel.ru, which is an integral part of this agreement. The conditions of online training courses may be changed by the Contractor.
3.3.The Contractor's services for conducting an online course include:
• development of the program, schedule and other conditions of the online course;
• organizational support of the online course;
• direct implementation of the online course;
• phased provision of access to the learning platform where the online course is held;
• provision of information materials provided by the course program
3.4. The executor provides only step-by-step access to all the lessons in a particular course. To get access to the next lesson, the Customer needs to watch the lesson and complete the tasks for the viewed lesson. https://disk.yandex.ru/i/ui7nYEPa6BQinw
3.5. Participation in the online course is carried out through online viewing (viewing via the Internet) of video materials and other materials that make up the online course in its complex, as well as performing the tasks of the Contractor, if such are provided for by the course program.
3.6. Upon completion of the final work of the online course, the Contractor sends the Customer an electronic certificate, certificate or diploma (depending on the course chosen).
4. PROCEDURE FOR CONCLUDING THE AGREEMENT AND PROVISION OF SERVICES
4.1. The conclusion of this Agreement is carried out by the Customer performing the following actions:
4.2. The customer on the website in special columns enters his last name, first name, patronymic (if any), email address, phone number, selects a course, course rate or webinar and fully pays for it. The customer is fully responsible for the correctness and reliability of the specified contact details, since information will be exchanged using the specified contact details.
4.3. Payment by the Customer for the services of the Contractor confirms that the Customer has read the terms of this public offer and fully and unconditionally accepts them.
4.4. The Customer can find out the necessary additional information by sending an e-mail to the address: https://online.sakramel.ru/cms/system/contact
4.5. Online course.
4.5.1. On the day the training begins, subject to full payment of the cost of the service, the Contractor sends an email to the Customer with a link to the website-training platform on which the online course will take place, login and password for authorization on it. If the Customer has not received this letter, then the Customer can independently use the password recovery form on the website: https://online.sakramel.ru/cms/system/login?required=true for this, the Customer uses the email address that he specified when paying for the order.
4.5.2. During the online course, the Contractor provides the Customer with:
• the ability to watch the video image of the leading online webinar, hear his speech and follow the presentation (if such an opportunity is provided by the webinar program). During the webinar, participants have the opportunity to ask questions to the lecturer via online chat at the time allotted by the lecturer;
• access to video and audio recordings of classes (if such an opportunity is provided by the selected tariff);
• access to information materials in the form of text materials in electronic form (if such a possibility is provided for by the selected tariff);
• assignments for self-fulfillment with subsequent verification, comments and recommendations of the Contractor/employee of the contractor (if such an opportunity is provided for by the selected tariff);
• individual consultation, if it is provided by the chosen tariff.
4.6. The Customer undertakes not to record, distribute (publish, post on Internet sites, copy, transfer or resell to third parties) for commercial or non-commercial purposes the information and materials provided by the Contractor to the Customer under this agreement, create on its basis information products in order to extract commercial profit, as well as use this information in any other way than for personal use.
4.7.The Customer undertakes to refrain from recording webinars, broadcasting online lessons, text materials and their distribution (including in the form of posting on the Internet, including for a fee, for transfer to collective / shared ownership), as well as from retransmission (including paid) webinar/seminar for persons who have not concluded a contract with the Contractor for the provision of services. In case of violation of this paragraph, the Contractor suspends the Customer's access to the service, and the Customer pays the Contractor a fine in the amount of 2,500 (Two thousand and five hundred) dollars. For violation of the Contractor's copyright and related rights, the guilty person may be held criminally liable in accordance with Article 146 of the Criminal Code of the Russian Federation
4.8. Do not change in any way the software part of the website from which the Services are provided, do not perform any actions aimed at changing the functioning and performance of the website.
4.9. Do not post personal data of third parties on the website without their consent, including home addresses, telephone numbers, passport details, email addresses.
4.10. Do not post commercial advertising, commercial offers, promotional information and any other intrusive information on the website, except when the placement of such information is agreed with the Contractor.
4.11. The services provided for by this agreement are provided by the Contractor exclusively personally to the Customer. The Customer is prohibited from transferring access details (login, password) for receiving services to third parties, as well as receiving or purchasing services jointly with third parties without the Contractor's special permission. In case of violation of this paragraph, the Customer shall pay the Contractor a fine in the amount of 2,500 (Two thousand and five hundred) dollars.
4.12. The liability of the Contractor under this contract for any claim or statement of claim in relation to the contract or its performance is limited to the amount of the payment paid to the Contractor by the Customer. At the same time, lost profits cannot be recovered from the Contractor.
5. RIGHTS OF THE CONTRACTOR, CUSTOMER
5.1. The Contractor has the right to independently carry out the educational process, establish grading systems, forms, procedures and frequency of certification of the Customer, apply incentive measures and impose disciplinary sanctions within the limits provided for by the Charter of the Contractor, as well as in accordance with the program and local regulations of the Contractor.
5.2. The Contractor has the right to suspend the provision of educational services to the Customer in the event of a debt in tuition fees until its full repayment.
5.3. The customer has the right:
- require the Contractor to provide information on issues, organization and ensuring the proper performance of the services provided for in Section 3 of this Agreement;
- receive complete and reliable information about the assessment of their knowledge, skills and abilities, as well as the criteria for this assessment;
- use the property of the Contractor, necessary for the implementation of the educational process, during the classes provided for by the schedule;
- use additional educational services provided by the Contractor and not included in the curriculum, on the basis of a separately concluded agreement;
- take part in socio-cultural, recreational, etc. events organized by the Contractor
6. OBLIGATIONS OF THE CONTRACTOR
The contractor is obliged:
6.1.To enroll the Customer, who has fulfilled the admission conditions established by the Charter and other local regulations of the Contractor, to the educational division of the Contractor.
6.2. Organize and ensure the proper performance of the services provided for in section 3 of this agreement. Educational services are provided in accordance with the curriculum, class schedule and other local regulations developed by the Contractor.
6.3. The Contractor provides access to the online course for a certain period. If the Customer refuses to take online courses, this period is extended only on a reimbursable basis.
7. OBLIGATIONS OF THE CUSTOMER
7.1. Timely pay a fee for the services provided, specified in section 3 of this agreement.
7.2. Upon receipt of the Customer and in the process of training, provide all necessary documents in a timely manner.
7.3. Notify the Contractor of the valid reasons for absence from classes.
7.4. Compensate for damage caused by the Customer to the property of the Contractor, in accordance with the legislation of the Russian Federation.
7.5. Complete tasks in accordance with the terms of the Contractor's online course.
7.6. Before accepting this offer, the Customer must independently make sure that he has all the necessary materials to complete the online course: https://disk.yandex.ru/i/oDQkO6X9nB2OTQ
7.7. Before accepting this offer, the Customer must independently verify that his technical device allows him to conduct an online course on the website https://nn.sakramel.ru/
8.PAYMENT PROCEDURE
8.1. The cost of a particular service is indicated on the corresponding page of the Website.
8.2. Payment for services is made in the order of 100% prepayment, unless otherwise specified in this offer.
8.3. All payments are made in the United States dollars.
8.4. The service will be considered paid from the moment of receipt of funds to the Contractor's account.
8.5. In accordance with Part 2 of Article 781 and Part 1 of Article 782 of the Civil Code of the Russian Federation, the possibility of refunding payment for Services not provided due to the fault of the Customer, as well as in case of refusal of the Customer from the Services after the start of their provision, is not provided.
8.6. If the Customer has paid for the online course and started training on it, the Customer is not entitled to demand a refund for this online product.
8.7. If the Customer paid for the online course, but the Contractor did not provide access to the online course, the Customer has the right to demand a refund within 14 days from the date of acceptance of this offer.
8.8. If the Customer finds that it is not technically possible to access the paid online course, then the Customer must notify the Contractor's technical support service at least 24 hours before the start of the training (https://online.sakramel.ru/cms/ system/contact). Otherwise, the Customer is not entitled to refer to this circumstance and demand a refund for the online course that has not been completed.
9. RESOLUTION OF DISPUTES UNDER THE CONTRACT
9.1. All disputes or disagreements arising between the parties under this agreement or in connection with it shall be resolved through negotiations between the parties.
9.2. Claims are sent by registered mail, as well as by electronic appeal on the Contractor's website (https://online.sakramel.ru/cms/system/contact). The party to which the claim was sent is obliged to send a response within 15 (Fifteen) business days from the date of receipt of the claim.
9.3. Disputes that are not settled through negotiations are resolved in a judicial procedure established by the current legislation of the Russian Federation.
10. RESPONSIBILITIES OF THE PARTIES
10.1. For non-fulfillment or improper fulfillment of obligations under this Offer, the Parties shall be liable in accordance with the legislation of the Russian Federation.
10.2. The Contractor is not responsible for the impossibility of the Customer's participation in the training, which arose for reasons beyond the control of the Contractor.
10.3. The Contractor is not responsible for the non-compliance of the Services provided with the Customer's expectations and / or for his subjective assessment, such a non-compliance with the expectations and / or negative subjective assessment are not grounds to consider the Services provided not of high quality, or not in the agreed volume.
10.4. No information, materials and / or advice provided by the Contractor as part of the provision of services under this agreement can be considered as a guarantee. Making decisions based on all the information provided by the Contractor is in the exclusive competence of the Customer. The Customer assumes full responsibility and risks associated with the use of information and materials provided by the Contractor as part of the performance of its obligations under this Agreement.
11. VALIDITY AND MODIFICATION OF THE OFFER
11.1. This Offer comes into force from the moment the Customer makes the Acceptance of the Offer and is valid until the obligations are fully fulfilled by the Parties.
12. EXCLUSIVE RIGHT AND COPYRIGHT
12.1. All materials provided by the Contractor to the Customer during the webinar and online course, as well as the results of photo and video shooting received by the Contractor during the online course, are the result of the Contractor's intellectual activity
12.2. The Contractor is the copyright holder of the site, online courses.
12.3. The materials posted on the site may not be copied, published, reproduced, processed, distributed, sold or used in any other way in part or in full without the written consent of the Contractor.
13. FINAL PROVISIONS
13.1. In everything that is not regulated by this agreement, the parties are guided by the legislation of the Russian Federation.
13.2. By accepting the terms of this Offer, the Customer agrees to receive information on his e-mail and instant messengers (WhatsApp, Viber, Telegram and others) about all the activities carried out by the Contractor, the conditions for their holding, financial conditions and other information, regardless of the validity period of this Offer.
14. DETAILS OF THE CONTRACTOR
Individual entrepreneur Litvinova Marina Alexandrovna, TIN 772487849366, legal address: 115582, Moscow, Kashirskoye sh., 148, building 2, apartment 175